{"xsrfToken":"00f3368e59432751192336ca73a6c4ecda37b8ef_lout","branding":{"id":"5","key":"testsd","name":"Docket Medical","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#372c42","headerLinkHoverBGColor":"#372c42","headerBadgeColor":"#372c42"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ea2f39f7-e337-4dca-936e-2a062066d21f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWEzYjhlZi0zYTY3LTRiMDUtOWIxZC00ODA1NjNjZDkwM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhMmYzOWY3LWUzMzctNGRjYS05MzZlLTJhMDYyMDY2ZDIxZiI6WyJyZWFkIl19LCJleHAiOjE3MDIxODk0NjUsIm5iZiI6MTcwMjE4ODg2NX0.OMPFfewprCW15P-_JsZK8Yu774_OOs4zLeSVT0Ji2UU&client=89a3b8ef-3a67-4b05-9b1d-480563cd903f&mode=fit","logoId":"ea2f39f7-e337-4dca-936e-2a062066d21f","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Service Desk","sharedPortalName":"Pàu Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"helpCenterTitle":"Welkom bij onze klantenservice","sharedPortalName":"Pàu Service Desk","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to our Service Desk","sharedPortalName":"Pàu Service Desk","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#013229","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1f7a22c9-afa3-4cf7-aefe-f3aab84a61ad/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWEzYjhlZi0zYTY3LTRiMDUtOWIxZC00ODA1NjNjZDkwM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFmN2EyMmM5LWFmYTMtNGNmNy1hZWZlLWYzYWFiODRhNjFhZCI6WyJyZWFkIl19LCJleHAiOjE3MDIxODk0NjUsIm5iZiI6MTcwMjE4ODg2NX0.xUbXEv2hc6o8j3cBKjLfTwXzxLgIO3yQa8fxpbJtnkU&client=89a3b8ef-3a67-4b05-9b1d-480563cd903f&height=300&mode=fit","bannerMediaApiFileId":"1f7a22c9-afa3-4cf7-aefe-f3aab84a61ad","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"testsd","projectId":10031,"serviceDeskId":5,"name":"Docket Medical","description":"<p>Welcome! You can raise a Docket request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"33","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[10],"key":""},{"id":"35","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7,10],"key":""},{"id":"34","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[10],"key":""},{"id":"37","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[7],"key":""},{"id":"49","name":"Request contract change","descriptionHtml":"","callToAction":"Request contract change","introHtml":"<p>Use this form to provide us all the details about the employees new contract.</p>","icon":10550,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[7],"key":""},{"id":"39","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"32","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[7],"key":""},{"id":"36","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://paudigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Support"},{"id":10,"name":"Sales"}],"orderMapping":{"10":[33,34,35],"7":[49,32,39,37,35]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DOCKET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OWEzYjhlZi0zYTY3LTRiMDUtOWIxZC00ODA1NjNjZDkwM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIxOTAwNjUsIm5iZiI6MTcwMjE4ODg2NX0.pnwSrJiWv2FN5Ht-f_82MmvKfyz-F7XLK9i7onXnFwc","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"89a3b8ef-3a67-4b05-9b1d-480563cd903f","tokenDurationInMins":20}},"sharedPortal":{"name":"Pàu Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://paudigital.atlassian.net/wiki","kbLinkDomainURLs":["https://paudigital.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=paudigital","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"00f3368e59432751192336ca73a6c4ecda37b8ef_lout","baseUrl":"https://paudigital.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://paudigital.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"89a3b8ef-3a67-4b05-9b1d-480563cd903f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}